Customer Support

For Customer support / Business Queries and Retail Sales Get in touch with us in below Mentioned Details 

Welcome to Our Support Center

  • Introduction Message: Hello and welcome to your first step towards crafting a resume that stands out! At JobsCruze, we understand the importance of making a great first impression on your job search journey. That's why we've developed a user-friendly platform designed to help you create a professional and eye-catching resume effortlessly.

Help Topics

This section is divided into several categories, each addressing different aspects of the service:

Getting Started

  • Tips for new users on how to start creating their resumes.
  • Information on account creation and login issues.

Using the Resume Builder 

  • Guidance on selecting templates, editing sections, and customizing designs.
  • How-to articles on adding work experience, education, skills, and other resume components.
  • Troubleshooting tips for common issues such as formatting problems.
For all the above standard concerns and regularly asked queries Refer below details :
 
 
Account and Subscription – For Any Below Mentioned Queries Drop an email at  customersupport@jobscruze.com
 
For all the below mentioned queries please refer Frequently asked questions
  • Help with account settings including updating personal information, changing passwords, and email preferences.
  • Information on subscription plans, upgrading, downgrading, and cancellation policies.
  • Billing inquiries, Including how to update payment methods, invoice requests, and addressing billing issues  ,Account management ,Resume editing and formatting ,Technical issues ,Subscription and billing                                                                                                                                                                                                                                                             

 CUSTOMER SUPPORT : Provide multiple channels through which users can reach out for more personalized support at our Help desk chat support for below mentioned queries..

  • Help Desk Chat: Availability of live chat support with expected response times.
  • Email Support: An email address or form specifically for support inquiries, including average response time.
  • Support Ticket System: An option for users to submit detailed inquiries or issues, including a system for tracking ticket status.

 

 ( Monday to Friday, 10 AM to 6:30 PM )

For  Business Queries Contact –Email us at piyush.k@jobscruze.com / Business.sales@jobscruze.com

For Customer support concerns Kindly email us at – customersupport@jobscruze.com

For Resume services – Contact Business Head  Priyanka – 7057485401 / Whats app number 7057485401  [ For more details Email at retailsales@jobscruze.com / Priyanka.gupta@jobscruze.com ]    

Office Address : India Location : Pune Branch : B101 park view terrace Society Opposite Manikchand Bungalow Ground floor Koregaon park 411001 

Branch 2  Pune : 94 b1/2 Agarwal Building Opposite Swaminarayan Mandir Rasta Peth Pune 411011 .

                                     

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